Meet Sarah, Strategy Consultant at a mid-sized firm
- Works with 3-5 active clients simultaneously
- Deliverables: slide decks, reports, strategic recommendations
- Pain points: juggling client context, research synthesis, version control on presentations
The Before State
- Files scattered across client folders with inconsistent naming
- Spends 20 minutes at the start of each client session re-familiarizing herself with project context
- Frequently copies slides from old decks, struggles to find the "right" version
Knowledge Base Setup
- Folder structure:
Clients/[ClientName]/[ProjectName]/[Deliverables|Research|Admin] - File naming:
ClientName_ProjectName_DocType_Date - Context documents:
- Client background (industry, size, key people, strategic priorities)
- Project scope and objectives
- Key findings log (updated weekly)
- Slide library by theme (reusable content)
Tool Integration Choices
- Google Drive native AI for finding old slides and documents
- Standalone AI for research synthesis and report drafting
- Presentation software with no AI (prefers manual control)
- Email AI for client communication drafts
Three Core Workflows
Workflow 1: Starting a New Project
- Create folder structure for new client/project
- Write client context document (30 min investment)
- Use AI to research industry, competitors, best practices
- Synthesize research into "background brief" with AI assistance
- Create initial slide deck outline with AI
- Review and refine based on client specifics
Workflow 2: Weekly Client Update Email
- Review project status in task management tool
- Pull key accomplishments and blockers
- Prompt AI: "Draft a client update email. Context: [paste context doc]. This week's work: [paste bullets]. Tone: professional, concise, forward-looking."
- Edit AI draft for client-specific nuances
- Add personal touch (reference to previous conversation, relationship-building)
- Send
Workflow 3: Creating a Client Deliverable
- Open relevant context documents and research files
- Use AI to draft initial content sections: "Based on [context], write a section on market trends affecting [industry]"
- Review AI output against source material
- Integrate into slide deck or report
- Have AI suggest visualizations or frameworks
- Final human review for logic, narrative flow, client fit
Quality Control Checklist
- Does the AI output reference sources I can verify?
- Is the strategic recommendation consistent with the client's constraints?
- Would my client recognize their business in this analysis?
- Are all data points current and accurate?
- Does the tone match client expectations (formal vs. casual)?
The After State
- Saves ~5 hours per week on research synthesis and draft creation
- Reduced time to start new projects (context documents make AI immediately useful)
- Fewer version control issues (better file naming)
- Still manually builds presentations (AI doesn't understand narrative flow well enough yet)
Common Mistakes for Consultants
- Letting AI write strategy without client-specific constraints
- Not maintaining context documents (AI outputs become generic)
- Over-relying on AI for competitive analysis (needs verification)
- Using AI to draft slides (formatting chaos, better to draft content separately)